Understanding Contract Complexities

In the continuing exploration of the four dimensions of potential conflict in a managed services agreement (Managed Services Complexities), in this episode, I will focus on the issue of...

Leaders in the Mist – Unsung Heroes – Building Collaboration

How often have you heard that the team has to collaborate to find a solution? The team has to reach consensus to make a decision. What usually happens? The strong, dominant members of the team,...

Embracing a Managed Services Culture

Managed Services is a term used by a lot of people and you, like me, have probably at some point recognized that the definition means different things to different people. I was speaking at a PMI...

Leading Large Teams and Reducing Project Risk

For this discussion consider a project team with over 200 members. As the project manager you cannot be expected to develop a personal relationship with every single member. But, everybody on the...

Managed Services – Understanding Global Supply Chain Complexities

In a previous episode , I named four dimensions of potential conflict in a managed services engagement: Content complexity Supply chain complexity Contract complexity Relationship complexity In...

Managed Services – Understanding Content Complexity

In the last episode , I named four dimensions of potential conflict in a managed services engagement: Content complexity, supply chain complexity, contract complexity and relationship complexity....
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