Diana Van Blaricom

Ciber Infor HCM and HR Strategist

HR is No Longer Just About HR.

There is no doubt that technology has changed our lives, but to what extent?  Well, let’s examine the area of Human Resources.  In the last several years, HR systems and Talent Management solutions have forced HR professionals to rethink their internal processes.  And for some, it can be quite uncomfortable.

There used to be time when all HR transactions were processed in the back office by the HR staff members.  Sometimes the HR Generalist, the Payroll Clerk or Recruiter would enter information into the HRMS.  Now, HR is at the front lines.  Managers expect to be able to see information about their direct reports.  Employees expect to be able to submit requests and changes whenever the need arises.  This means that what was traditionally thought of as a “back-office” HR transactional process is now moved to the front-end user as the originator of the data.  In other words, HR transactions are no longer initiated and transacted only by HR users.

With that in mind, many HR professionals are finding themselves having to take a serious look at their existing systems and processes. Some questions I commonly hear now are:

  • Are the current technologies capable of supporting end-user transaction entry while providing routing and approvals where needed?
  • Can users access the system from a desktop, mobile device, or tablet?
  • Is the process facilitated by an intuitive user interface?  Is it configurable to meet the organization’s needs?

And when it comes to talent management initiatives, it can no longer be on the “wish list.”  If you’re not rolling out talent management programs in your organization, you’re already lagging behind your competition.  Eventually, you’ll see the impact in higher turnover ratios, loss of productivity and other negative impacts.   But, the one recurring theme I always hear from HR professionals is that it is a daunting task to create job profiles, define competencies, and such.   This is true, but to keep up, you’ll have to start some time.  Think of it sort of like going on a diet. Diets don’t work, it’s a lifestyle change!  And so is talent management.  Getting started on your talent management effort begins with solid processes supported by good technologies. Your processes need to change so that you can see lasting results.  The time to get started is now!  There is a new year in front of us and it’s a great time to start these changes to drive talent management throughout your organization.

As the infamous Vince Lombardi, legendary Green Bay Packers’ coach, once said “The only place success comes before work is in the dictionary!”


Learn more about Ciber’s Infor Talent Management solutions, and listen to our webinar titled, 10 Steps to Talent Management Readiness, to find out how you can prepare for a talent management implementation.


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