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Creating the Digital Insurer of the Future

Insurance organisations across the globe are facing a major challenge, as the speed of digital change increases to a point that standing still means being left behind in this highly competitive industry. Ciber presented their vision of the Digital Insurer of the Future and how insurance organisations can face this daunting challenge at the “Digital Transformation in Insurance” event in London in May...

Sneak preview SAP Fiori user interface for C4C

Recently SAP showed us a preview of their new SAP Fiori user interface for Cloud 4 Customer (C4C) which is anticipated to be part of the next C4C release (May 2015). SAP stresses that Fiori is not just a visual design, but a complete information architecture based on solid design principles.   Compared to their on premise solution, SAP took a big step forward in their user experience design with the current...

Voorproefje SAP Fiori user interface voor C4C

Onlangs toonde SAP ons een voorproefje van hun nieuwe SAP Fiori interface voor Cloud 4 Customer (C4C) waarvan de verwachting is dat deze beschikbaar komt met de nieuwe C4C release in mei 2015. SAP benadrukt dat Fiori niet gewoon een nieuw design betreft, maar een volledig nieuwe informatiearchitectuur die gebruik maakt van een set vaste ontwerpprincipes.   In vergelijking met de on premise CRM oplossing van...

Make your Salesforce dashboards count

Dashboards are used on the Salesforce platform to provide insight. Whether you are using Sales Cloud, Service Cloud or some other custom Force.com solution dashboards create a visual representation of KPIs (Key Performance Indicators) so that users get a real time view of the metrics that matter to them or their organisation. Dashboards are an essential component of a solution that adds value but they are an...

Salesforce.com Spring 14 Release – My Top Features (Part 2 of 2)

    Last time in part 1 we had a first look at the Salesforce.com Spring 14 release notes. This week in part 2 we delve a little deeper into the release notes to uncover some more gems.   1. Communities in SF1 – When Communities were introduced in 2013 it was a big milestone and Communities will clearly play a big part in the future strategy of Salesforce. Now we are seeing Communities...
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