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Managed Services Complexities

One of our managed services clients recently exclaimed: “You are my IT!” This CIO, like many of our managed services clients, has taken some courageous steps: losing direct control, reducing their IT team, and putting the welfare of their own department/clients in our hands. This results in a field of tension in which we, as their Managed Services partner, have to prove our qualities. I would like to describe...
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