Make no mistake about it − project managers, business analysts are leaders. Sometimes without authority, sometimes without titles, but leaders nonetheless; leaders who impact key decisions, strategic direction and success. What is leadership without authority? The answer is “influence.” Influence can often be more powerful than institutional authority. Authority means nothing if the person who has...
I was introduced to the topic of listening leadership by Dr. Rick Bommelje when I was working on my graduate degree. I had enrolled in a Leadership course that would help define my career style.
Listening is something I continue to work on today but has paid off in my self-awareness, building trust with others, and my ability to learn from others.
The approach that always stuck with me is called SIER:
We have to admit that we work in the knowledge business. We demand high skills from our employees and we meet customers who are equally highly skilled. Our deliverables are complex and the quality of our deliverables can only in part be measured in exact terms.
If our jobs demanded less skill and the outcome was easily measured, we could solely depend on controlling mechanisms to ensure the quality delivered. It is...
Posted by Marianne Selle
, Global Director - ADM
on Mar 13th, 2013 in BI, Analytics, & Performance Management
, Enterprise Integration & IT Strategy
, Project Management
, Talent Management
, | Comments Off on What Motivates Knowledge Workers to Achieve Quality?
I have often been asked what is the most important skill that any organization needs and successful organizations have in abundance. My answer is simple – leadership.
One of my favorite speaking topics is on leadership. I always ask everyone to reflect on something I call your “leadership journey” and to understand that we are all currently on our own leadership path. Each journey is unique...
One of the key goals in execution of a large scale IT project such as an ERP implementation is achieving self-sufficiency post implementation. However, that kind of independence must have a clear path and plan to achieve it. It is far more valuable to the client to transfer capability than to simply transfer knowledge. Knowledge transfer focuses on conveying information from one individual to another, producing...
Posted by Dan Puett
, Manager - Sales Support
on Jul 28th, 2011 in Lawson/Infor
, Project Management
, | Comments Off on Capability Transfer