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Jill Hays
SENIOR SUPPLY CHAIN CONSULTANT

Jill Hays is a Senior Supply Chain Consultant with CIBER, Inc. based out of Detroit. Ms. Hays brings with her over 14 years of experience in Demand Management and Quantitative Modeling and Analysis within SKU intensive industries. Her expertise lies within the forecasting and replenishment, process reengineering and supply chain optimization through strategy development, process improvement and the use of enabling technologies. Her specialties include Demand Chain Forecasting, Optimization, Simulation, and Replenishment including Implementation, Customization and Quantitative Analytics, Supply chain reinvention / inventory management, Business and technology integration, Quality and productivity improvement. Prior to joining CIBER, Ms. Hays worked for JC Penney, Handleman Company, and Dunham's Sports in a number of capacities. Her experiences in Forecasting, Replenishment, Project Management, Supervision, Data Warehousing, Distribution Network Analysis and Process Engineering enable a thorough understanding of information and product flow through the Supply Chain.

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Posts by this author

Advantages of a Collaborative Retail Inventory Management Solution

Jill Hays, Senior Supply Chain Consultant  :  11 May 2011 / 3:07 PM  :  9 9 comments

Deciding how much product is needed, when it is needed, and where it's needed-is one of the main challenges of any supply chain.  The implementation and stabilization of a Retail Inventory Management solution (often referred to as Vendor Managed Inventory, Quick Response, Supplier Managed Inventory, or Collaborative, Planning, Forecasting, and Replenishment) was the approach the Parts Division of a major OEM which supports the entire US, Mexican and Canadian dealer body with parts for maintenance and repair of vehicles, took on.

As part of the team of professional demand planners, inventory managers and technical analysts that were deployed at the loca...

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Posted in Supply Chain on 11 May 2011

Tagged: Retail  Supply Chain  

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Enabling Retail Nirvana...

Jill Hays, Senior Supply Chain Consultant  :  10 February 2011 / 1:35 PM  :  0 0 comments

Retail Nirvana is when you have the Right Product, at the Right Place, at the Right Time, in the Right Quantities, and at the Right Price.

In the automotive service parts business, whether it is for passenger cars, heavy trucks, or construction and agricultural equipment, Nirvana is to have parts waiting on the shelf for the customer at point of service. In most cases, this means having the part in stock at the Parts Counter within the Dealership.  In other words, having the right product, at the right place…

Another way to think about it is that the goal is Fixed First Visit - the vehic...

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Posted in Supply Chain on 10 February 2011

Tagged: Integration  Retail  Supply Chain  

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Pondering Unique Supply Chain Challenges

Jill Hays, Senior Supply Chain Consultant  :  20 December 2010 / 9:24 AM  :  1 1 comments

Articles on Supply Chain Management for traditional supply chains are “thick on the ground” these days. But some recent experiences have me ruminating on the alternative supply chains that you may not often see featured in a case study, white paper, or professional article.

One such alternative supply chain exists within the pawn shop industry.

I had the experience of entering a pawn shop recently, the short version of the story is a local reality show on truTV enticed me to come in and try to sell something while the cameras “watched.” (Shoot me a note and I will give you the particulars, including the long version of the tale.) This experien...

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Posted in Supply Chain on 20 December 2010

Tagged: Supply Chain  

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What does Pop Tart Sushi mean for the Supply Chain?

Jill Hays, Senior Supply Chain Consultant  :  20 October 2010 / 7:18 AM  :  0 0 comments

Kellogg's recently opened a pop up store in Times Square cleverly named Pop Tart World.  At Pop Tart world, which will be open for a limited time frame (although there are reports that Kellogg is considering extending it beyond January 2011) locals and tourists alike can enjoy an hourly light show, buy a t-shirt, and enjoy an innovative snack like Pop Tart Sushi.

If you are like me, the concept of "Pop Tart Sushi" (three kinds of minced Pop-Tarts rolled in fruit roll-up) probably makes you smile a bit and think 'oooohhhhkkkkaaaay- that's interesting.'  And I'll admit there is a little part of me that wants to go there and check it out, have...

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Posted in Supply Chain on 20 October 2010

Tagged: Business Impact Analysis  Business Modeling  Business Value  CPG  Data Modeling  IT to Business Alignment  Model-Driven Design  Multi-Channel  Process Improvement  Retail  Risk management  Supply Chain  WMS  

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A Benefit of Supply Chain Network Design and Analysis to Consider

Jill Hays, Senior Supply Chain Consultant  :  28 July 2010 / 10:25 AM  :  3 3 comments

The complexity of a network design and optimization study significantly increases when components such as multinational business units and third-party logistics/services are added.  But then, so do the opportunities for increasing operational efficiencies and gaining a more in-depth knowledge and understanding of the respective supply chain.

One often overlooked, often intangible benefit of completing a Supply Chain Network Analysis Project is the key learning's.   The data collection and project development process are great opportunities for organizations to collaborate and learn. 

Take for example, a project where a major corpor...

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Posted in Supply Chain on 28 July 2010

Tagged: Business Impact Analysis  Business Modeling  Business Value  CPG  Retail  Supply Chain  

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Benefits of a Network Optimization and Design Study

Jill Hays, Senior Supply Chain Consultant  :  02 June 2010 / 11:56 AM  :  0 0 comments

A network optimization and design study is essentially the modeling of multiple “what if” scenarios, enabling a greater understanding of the current network resiliency and resource utilization, as well as understanding the potential for improvement.  With the increasing  pressure to lower supply chain operating costs, while simultaneously increasing customer service levels—coupled with the increasing complexities of today’s dynamic supply chains—many organizations are turning to network optimization as a key strategy to achieve these objectives and create a robust supply chain of the future.

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Posted in Supply Chain on 02 June 2010

Tagged: Supply Chain  

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