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Batch and Expiry Management: It can save you millions
Prady Belavadi, Consultant : 26 June 2009 / 4:54 PM : 0
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Recently I was talking to one of my customers for whom I had developed a Batch & Expiry Management module in their ERP. It was interesting to get some feedback from them.
The retailer is one the leading food & grocery hypermarkets in Asia and has a wide range of categories at their stores. The CEO had told me that they lost thousands of dollars every year on items expiring at their warehouse before reaching the stores. Worse, some of those items got to the stores without realizing they were expired. Hence, the retailer checked every carton that reached store before putting on shelf.
They had a batch & expiry management module that was not working. They could not track the items for batches or for expiry dates. When I started talking to the business users in th...
Tagged: Retail Solution / System / Application Architecture
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Best Practices for Governance in Multi-Channel Retail
Prady Belavadi, Consultant : 10 June 2009 / 4:34 PM : 0
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Retailers face the challenge of wasted Multi-Channel investments due to lack of proper governance structure and policies. Though they have created governance councils to establish and monitor policies, these councils tend to become policing organizations rather than enabling the channels. The lack of a proper governance model has cost millions in wasted time, money and effort while trying to bring collaboration, visibility and efficiency in the multi-channel business.
Retailers are implementing best practices in their governance model to achieve their business goals - relationship management, customer satisfaction, operational efficiency, accountability, performance measurement, process improvement and cost effectiveness.
The Need for Multi-Channel G...
Tagged: Governance Risk and Compliance Retail Multi-Channel
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