Managed Services Transition Journey: Transition Work Plan (3 of 3)

This is the third blog in a series that will take us through the phases of the Managed Services Transition Journey as it relates to IT outsourcing. Previously I discussed Definition and Preparation of the Transition. Over the last decade I have worked with numerous clients and completed many large complex outsourcing transitions. One thing for certain is that each transition requires a custom approach depending on...

Managed Services Transition Journey: Defining (1 of 3)

Defining the Managed Services Transition Journey This is the first blog in a series that will take us through the phases of the Managed Services transition journey as it relates to IT Outsourcing. When I started my career as a change agent almost two decades ago, I learned a great deal from a book written by William Bridges in 1991 titled, Managing Transitions – Making the most of Change by William Bridges. In...

Understanding “Social” in the Enterprise

As social media platforms continue to expand on the internet … with record numbers flocking to places like FaceBook, YouTube and Twitter … many are still trying to figure out what it all means to the enterprise. Marketing, Sales and Customer Service organizations are exploring possibilities in terms of customer contact. But what can social technology do for employees, those working inside the firewall? Unpacking...

Collaboration in the 21st Century: Why Accelerating the “Flow of Insight” is Key to Getting Smarter, Faster

Today I start blogging with Ciber, and I’m excited to be here.  For some years now, I’ve been posting in open spaces about organizational learning, knowledge and change, and the many possibilities emerging with social technologies.  In the process, I’ve learned a great deal about what resonates in a business setting, and what doesn’t.  It’s given me a broad sense of what it takes to collaborate in the...

CIBER’s Higher Education Practice will see you at AACRAO!

This is about the time of the year where I stand and stare at my closets at home, start looking around the house and planning my attack of the ‘Spring Clean” I usually aspire to each year.  Every week, I say to myself, “I want to start but I have so much to do, where do I begin?” It was also this time of year, when I worked on a university campus, in the height of admissions processing,...

Tune Up with Ciber at AACRAO!

Ciber’s Higher Education Consultant’s pride themselves on helping institutions improve operations so that enrollment targets can be met, while making the most of your resources and costs. We pride ourselves in bringing first-hand experience in leading higher education professionals toward technology optimization. We work seamlessly with your people across multiple departments and areas to improve...
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