Managed Services – Understanding Global Supply Chain Complexities

In a previous episode , I named four dimensions of potential conflict in a managed services engagement: Content complexity Supply chain complexity Contract complexity Relationship complexity In this episode I would like to address the issue of complexity of the global supply chain. One of the core ideas of economics is the comparative competitive advantage. The idea was first mentioned in Adam Smith’s...

The future of the Data Center as a CIO Asset

Today’s IT department is seeing the presence of a data center disappearing in more ways than one. Most desktops, laptops and smart phones are providing the services the IT user traditionally requested from IT. Almost 40% of a company’s computing power now resides outside of the data center. Data is now delivered in many more formats (remember the green bar paper that was delivered in the mornings from the IT...
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