Project Managers: Experts at the Game of Business Whack-A-Mole.

Why is it that when one problem seems to get solved that fourteen others seem to pop up like particularly malevolent moles in a Whack-A-Mole game? It’s because it’s the nature of what we do. No matter what the fancy title, great intentions, vision or mission statement, we are problem-solvers and experts at the game of Business Whack-A-Mole. The continuous and unsettling change in the game made it...

Managed Services Transition Journey: Transition Work Plan (3 of 3)

This is the third blog in a series that will take us through the phases of the Managed Services Transition Journey as it relates to IT outsourcing. Previously I discussed Definition and Preparation of the Transition. Over the last decade I have worked with numerous clients and completed many large complex outsourcing transitions. One thing for certain is that each transition requires a custom approach depending on...

Managed Services Transition Journey: Preparation (2 of 3)

This is the second blog in a series that will take us through the phases of the Managed Services transition journey as it relates to IT outsourcing. When I embarked on my first transition almost a decades ago, I picked up a book that provided me “Real Life stories” that provided me guidance on how to establish the right team from a book written by John P, Kotter and Dan S. Cohen in 2002 titled, The Heart of...

Managed Services Transition Journey: Defining (1 of 3)

Defining the Managed Services Transition Journey This is the first blog in a series that will take us through the phases of the Managed Services transition journey as it relates to IT Outsourcing. When I started my career as a change agent almost two decades ago, I learned a great deal from a book written by William Bridges in 1991 titled, Managing Transitions – Making the most of Change by William Bridges. In...

Your Leadership Journey

I have often been asked what is the most important skill that any organization needs and successful organizations have in abundance.  My answer is simple – leadership. One of my favorite speaking topics is on leadership.  I always ask everyone to reflect on something I call your “leadership journey” and to understand that we are all currently on our own leadership path.  Each journey is unique...

Why run my ERP in the Cloud?

The introduction of cloud computing has provided an additional dimension to IT service delivery and radical concepts that challenge the view of the value of on-premise systems. The question of cost is changing the dynamic and rules that govern financial systems. These rules were: #1 – my business critical data must sit in my data center #2 – no one can touch my data or my systems or my machines other than my...

ERP Challenges in Local Government

Many state, county, and city governments currently recognize the need for more dependable, efficient, and accurate information systems.  Today’s complex governance requirements demand efficiency, accuracy, and transparency for tracking and reporting information. Common challenges and constraints experienced by public sector entities are: Outdated hardware and software that is difficult and costly to...

Ciber will be represented at AACRAO 2011 in Seattle!

I am pleased to announce that Ciber, Inc.’s Higher Education Practice will again be an exhibitor at the 97th Annual American Association of Collegiate Registrar and Admissions Officer (AACRAO) conference In Seattle, WA, March 13-16th, 2011. The AACRAO conference brings together Registrar and Admissions professionals from all over the United States and beyond seeking professional development, networking...
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